Last updated: January 2025
MyEnergyProvider.com is NOT affiliated with any utility company. We are an independent third-party bill payment service. We are NOT Duke Energy, PG&E, SCE, FPL, or any other utility provider. A convenience fee applies to all payments.
MyEnergyProvider provides phone-based bill payment assistance as an independent third-party service. We help customers pay their utility bills over the phone for a convenience fee. We are NOT a utility company and do NOT have access to your utility account.
A convenience fee applies to all payments processed through our service. This fee is in addition to your utility bill amount. The exact fee will be disclosed to you before payment is processed. You have the right to decline our service at any time. You can pay your utility bill for free through your utility provider's official website.
Payments are processed through secure third-party payment processors. Once a payment is submitted and confirmed, it cannot be cancelled. Refunds are subject to our refund policy.
We are NOT affiliated with any utility company. All company names and trademarks mentioned on our website are property of their respective owners. For questions about your utility account, service, or billing disputes, contact your utility provider directly.
Phone: (888) 524-0250
Email: support@myenergyprovider.com