No. MyEnergyProvider is an independent third-party bill payment service. We are NOT affiliated with, endorsed by, or connected to any utility company including Duke Energy, PG&E, SCE, FPL, or any other provider mentioned on our website.
Yes. We charge a convenience fee for our phone-based payment service. The exact fee amount will be clearly disclosed to you before your payment is processed. You have the right to decline our service at any time.
Yes. You can pay your utility bill directly through your utility provider's official website, mobile app, or customer service line, typically at no additional cost. Our service is an optional convenience for those who prefer phone-based assistance.
Call (888) 524-0250, provide your utility provider and account information, and our representative will help process your payment. Before processing, we will disclose our service fee. You can decline at any time.
We use encrypted payment processing. Your payment details are transmitted securely and we do not store your complete card information after the transaction.
We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and bank transfers (ACH).
Our phone service is available 24 hours a day, 7 days a week.
Call us to learn more about our service and fees.
(888) 524-0250 Call UsThird-party service. Service fees apply.