Last updated: January 2025
Note: MyEnergyProvider is a third-party bill payment service. We are NOT a utility company and are NOT affiliated with any utility provider.
When you use our payment service, we collect: your name, phone number, email address, utility account information, and payment details necessary to process your transaction.
We use your information to: process your bill payment, provide customer support, send payment confirmations, and comply with legal requirements. We do not sell your personal information to third parties.
Payment information is encrypted during transmission. We do not store complete payment card numbers after transactions are processed. We implement reasonable security measures to protect your information.
We share information only with payment processors necessary to complete transactions, and as required by law. We do not share your information with utility companies (we are not affiliated with them).
For privacy questions: support@myenergyprovider.com or call (888) 524-0250